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  1. 1 vote
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    Support Team commented  · 

    Hi,

    Thanks for your patience!

    Kindly note that in order for us to help you as quickly as possible, we need more detailed information from you:

    - versions of sourcing and target servers
    - tool version
    - DDL of compared objects
    - settings you choose
    - specify the change difference to be displayed

    It would be great if you could get a full description of each step with a screenshot, but a screen recording would be even better.

    Please note that the more detail you describe the situation and allow us to reproduce it on our side, the faster our team will be able to analyze and identify the problem and help you.

    Thanks for understanding.

    You can send all information via support@devart.com

    Looking forward to your email!

    Best,
    Devart Support Team

  2. 1 vote
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    An error occurred while saving the comment
    Support Team commented  · 

    Hi,

    Thanks for your patience!

    Could you please clarify the version of Studio you are using? Also, we would like to ask for:
    - table creation script
    - which database server do you have?
    - detailed steps to reproduce with screenshots

    You can send all information via support@devart.com

    Looking forward to your email!

    Best,
    Devart Support Team

  3. 10 votes
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    Support Team commented  · 

    Hi,

    Thanks for your patience on this request!

    Kindly note that you can create a new shortcut, for convenience say "Ctrl + Alt + O + O" and then a single O will cause the insertion of a specific letter ó, double-click on "O" will open the Output window.

    See: https://snipboard.io/VAQhR7.jpg

    Best,
    Devart Support Team

  4. 1 vote
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    An error occurred while saving the comment
    Support Team commented  · 

    Hi,

    Thanks for your patience on this request!

    Kindly note that on the release version of the product, we were not able to reproduce the issue.

    Please, update to the latest version and check if the issue still persists on your side. If it still persists, please, provide a detailed description of the issue via support@devart.com

    Looking forward to your reply!

    Best,
    Devart Support Team

  5. 1 vote
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    An error occurred while saving the comment
    Support Team commented  · 

    Hi,

    Thanks for your patience on this request!

    Could you please provide a screenshot of the issue?

    Looking forward to your reply!

    Best,
    Devart Support Team

  6. 3 votes
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    Could you please let us know what version of dbForge Studio for SQL Server you are using?

    An error occurred while saving the comment
    Support Team commented  · 

    Hi,

    Thanks for your patience on this request!

    Kindly note that on the release version of the product, we were not able to reproduce the issue.

    Please, update to the latest version and check if the issue still persists on your side.

    Looking forward to your reply!

    Best,
    Devart Support Team

  7. 0 votes
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    An error occurred while saving the comment
    Support Team commented  · 

    Hi,

    Thanks for your patience on this request!

    Kindly note that on the release version of the product, we were not able to reproduce the issue.

    Please, update to the latest version and check if the issue still persists on your side.

    Looking forward to your reply!

    Best,
    Devart Support Team

  8. 1 vote
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    Could you please let us know what screen DPI you have set for both the monitors?

    An error occurred while saving the comment
    Support Team commented  · 

    Hi,

    Thanks for your post!

    Kindly be informed that on the release version of the product, the window returns to the last normalized size, as it should be, this behavior is normal.

    Best,
    Devart Team

  9. 29 votes
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    An error occurred while saving the comment
    Support Team commented  · 

    Hi,

    Thanks for your post!

    Kindly be informed that we have created a ticket to investigate and fix it.

    Once there is an update, we will inform you.

    Best,
    Devart Team

  10. 13 votes
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    An error occurred while saving the comment
    Support Team commented  · 

    Hi,

    Thanks for your comment here!

    Kindly be informed that we only display the value that is stored in these tables on the server. If the tables were created with different values, then we subtract them that way, i.e. those that are actual.

    Please, check the link below:
    https://prnt.sc/QYOmDSZoNL5L

    Best,
    Devart Support Team

  11. 12 votes
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    An error occurred while saving the comment
    Support Team commented  · 

    Hi,

    Thanks for your comment here!

    Could you please:

    - Provide an example of "before" and "after"
    - Specify the Server and Studio version
    - Provide us with the log and contact us at support@devart.com
    or fill out the form at the link:
    https://www.devart.com/company/contactform.html
    1. Select 'Tools -> Options...' from the main menu. The 'Options' window opens.
    2. Navigate to the 'Environment -> Output' branch.
    3. Select the 'Write queries sent by the program to the SQL Log' and 'Log application errors' options.
    4. Unselect the 'Delete application log after closing' option. Click 'OK'.
    5. Reproduce the issue and send us the *.log file with the latest date from the folder:
    %SystemDrive%\Users\%UserName%\AppData\Roaming\Devart\dbForge Studio for SQL Server\"

    Best,
    Devart Support Team

  12. 6 votes
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    An error occurred while saving the comment
    Support Team commented  · 

    Hi,

    Thanks for your comment here!

    Please clarify whether we understood you correctly that you want the Relationship name and comment to be displayed at the same time, while the user has the opportunity to disable one of them or all at your discretion.

    Best,
    Devart Support Team

  13. 3 votes
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    An error occurred while saving the comment
    Support Team commented  · 

    Hi,

    Thanks for your comment here!

    You can use the tool without ads on any of the paid editions.

    Best,
    Devart Support Team

  14. 3 votes
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    An error occurred while saving the comment
    Support Team commented  · 

    Hi,

    Thanks for your comment here!

    Please, rest assured, the information has been submitted for consideration of the implementation of such a possibility.

    If the decision is made in a positive way, you can see the changes here:
    https://www.devart.com/dbforge/sql/querybuilder/revision_history.html"

    Best,
    Devart Support Team

  15. 1 vote
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    An error occurred while saving the comment
    Support Team commented  · 

    Hi Alexie,

    Thanks for your comment here!

    Kindly be informed that this issue was not seen on similar and higher resolutions. To find out what the issue is, please contact us at support@devart.com
    or fill out the form at the link:
    https://www.devart.com/company/contactform.html
    You will need to provide the following information:
    - Go to Help-->About-->Viev System info and send the content to us
    - What server/version are you working on?
    - Reproduce the issue and record on video the whole process
    - Send DDL of objects with which scripts work
    - Provide log file:
    1. Select 'Tools -> Options...' from the main menu. The 'Options' window opens.
    2. Navigate to the 'Environment -> Output' branch.
    3. Select the 'Write queries sent by the program to the SQL Log' and 'Log application errors' options.
    4. Unselect the 'Delete application log after closing' option. Click 'OK'.
    5. Reproduce the issue and send us the *.log file with the latest date from the folder:
    %SystemDrive%\Users\%UserName%\AppData\Roaming\Devart\dbForge Studio for SQL Server\"

    Best,
    Devart Support Team

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